Payment, return and refund policy
We accept various payment methods, including credit cards, debit cards, and online payment platforms. By making a purchase on our website, you agree to provide accurate and complete payment information.
We strive to provide high-quality products and ensure your satisfaction. If you are not entirely satisfied with your purchase, we offer a refund or exchange subject to the following conditions:
- Requests for refunds or exchanges must be made within 7 days from the date of purchase.
- The product must be unused, undamaged, and in its original packaging.
- Proof of purchase, such as the order number or receipt, is required.
- Refunds will be issued using the original payment method. Please allow 7 working days for the refund to be processed and reflected in your account.
- Shipping and handling charges are non-refundable, except in cases where the return is due to a defective or damaged product.
Please note that certain products may have specific return or refund conditions. Any such conditions will be clearly stated on the product page or communicated to you at the time of purchase.
Our return policy outlines the guidelines and procedures for returning products purchased from our website. We strive to ensure your satisfaction with our products, and this policy is designed to provide a fair and straightforward process for returns and exchanges. Please review the details below to understand our return policy and how to initiate a return if needed.